They rejected the receipts. Ask yourself who defines 'valid'
Jersey families were promised up to £4,180 for childcare. They paid. They claimed. And then the claims started bouncing off something called an 'invalid receipt'. Invalid according to whom? There's a definition somewhere. Nobody has seen it. That's the part they don't show you — literally, in this case, the CEO of the childcare trust is asking the government to publish more information about what to submit.
Follow the sequence: February, the scheme is announced. Applications flow in. Rejections begin. And the official record states — this is real — that 'no formal complaints had been recorded'. Hundreds of parents, bouncing claims, zero formal complaints. Either everyone is very calm, or the complaint form also requires a valid receipt.
Meanwhile 537 claims sailed through. What did THEY submit? Who told them? Was there a meeting? There's always a meeting. The parents at the school gate know things the website doesn't say — that's not gossip, that's the actual information system now.
Keep your receipts. Keep your bills. Keep the envelope they came in. Photograph everything and store it somewhere that isn't the cloud. We were going to say more about the cloud, but—