She filled the tank in time. He wrote the letters. Guess who ran the market
Case study one: Jemma McCarron of Hanley Swan — tank filled at £1,200 days before the war began, a household of four provisioned through autumn, consumption trimmed, contingency cash 'squirreled away', and a fully formed opinion on the actual solution (stop using oil; support the solar). The committee could end the audit here. This is what management looks like.
Case study two: the heating oil market itself, which upon the outbreak of war repriced warmth at up to 92% above normal, and in one documented case delivered half an order before offering the other half back for an additional £1,000. The committee inquired WHO has been running this market without protections for 1.5 million households since forever. The answer arrived by tanker, half-full, and we know.
Honourable mention: Nick Weaver, who fought the half-delivery with letters to every director and won, then published the method for his village. Correct behaviour. Promoted to regional example, effective immediately — the bar, as ever, is paperwork and persistence.
The CMA's recommendation is approved and its authors may keep their titles. Governments will implement before the frost, or explain themselves to the committee, which winters poorly. That is all. Dismissed.